If you've installed our Windows Outlook add-in (installation instruction here) but it's not showing up in the New Message window you should check the following:
- Open the "File" menu:
- Click "Options"
- Select "Add-ins" in the left menu and then click "Go.." at the bottom:
- Make sure there's a tick next to "Publicate Outlook Add-in" then click OK
- Now close and re-open Outlook and you should see the Publicate icon in the top ribbon of the new message window: