All your questions about migrating to the new version, answered.
1. Once I have migrated, will I still be able to use the older version?
The older version will be available for at least 6 months so there's no rush although we'd argue that the new editor's features will motivate you to migrate asap 😃.
Once the old version is no longer supported, it will still be available as a read-only version meaning you’ll be able to review previous newsletters and their analytics.
2. What are the new features and benefits of using the new version?
⚡ A lightning-fast, powerful editor that lets you build as you go
📊 Polls & Surveys – engage your audience like never before
🤝 Real-time team collaboration – see who's doing what and where in real-time
💬 Comments for teams – Provide and receive feedback on your newsletters
🎨 Limitless customization – Spacing made simple and edit newsletter width or column width as you wish
✨ AI-powered text – get AI to generate and refine text for you
📧 Send an Email Teaser – ensure flawless rendering!
🚀 Seamless LIVE version exports – Instantly publish to Microsoft Teams, Slack, Mailchimp, social media or your own website
🔒Encryption of LIVE version – Keep access to your newsletter fully secure
🖌️ Canva Integration – Auto-import designs straight into your Library
🌐 Custom Domains – Have links and images hosted on your own servers
➕ And much much more! 🆓 Free design modules in the 'Discover Assets' tab || 📩 Test emails from 'Preview' mode | 🎞 Animated headers | 📐 Expand your design space with the collapsible library etc
3. Will my library show in the new version?
Your library won't migrate over, however, you can very easily save any content from a newsletter migrated so that it's added to the new 'Saved element ' section of your library. See here how. You can also save any elements that pertain to your brand to the new 'Brand Kit' library section 🎨
4. Can I repeat the migration process if I forget some newsletters in the older version?
Yes, you can repeat the process from your workspace 'Settings' tab > 'Import Legacy newsletters' button as shown here.
5. I use Gmail, Outlook or MailChimp, will I need to install new integrations?
Yes, you'll need to:
install the new version integrations from here or from the 'Export' button:
6. What about my team workspaces and colleagues?
During the migration process, you'll choose the workspaces you want to migrate and colleagues you want to invite. You don't need to invite your colleagues straight away and can always invite them later as shown here. Also, remember this won't stop them from accessing the older version for the next 6 months, so you can take some time to get familiar with the new version before offering this option to your colleagues. As for the colleagues you might have invited from the migration process, they will automatically receive an invitation to access your new version workspace. From there, you'll all be able to collaborate and enjoy the new real-time co-editing feature 🎉
7. What will happen to my plan/billing?
We'll automatically migrate your current plan and billing details to the new version during the migration. Here is how to manage your billing settings afterwards.
If you're an Individual user, you might be interested in upgrading to Individual Plus to get premium access to the Brand kit, advanced analytics and all top-tier features 🚀
8. What's the best way to get up to speed with the new features?
Check out the new editor video tutorials here 🙌 and/or ask your questions in chat. We're here to help 🙂
9. How do I migrate?
Once logged in to your account, hit the ‘ Try New Editor ‘ blue button in the top right corner. If you’re part of a Team workspace, ask your Team Admin / Account owner since they’re the ones who can migrate the workspace and invite users to the new version.
Got questions?
If you have any other questions or we can help with anything else please just send us a note at hello@publicate.it, or use the chat window on the right.