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Bug reporting

How to help us find your bug

Written by Caedmon Mullin

From time to time bugs crop up and we're always incredibly grateful for your help figuring them out and fixing them. If you come across a problem while using Publicate please could you report the following:

Essential:

  1. What's the nature of the bug, describe in as much details as possible what you're seeing / what's not working.

  2. What were you going when the problem occured?

Also really helpful:

  1. Any errors showing in the Javascript console can really help us figure out tricky bugs. In Chrome you can access this with Ctrl+Shift+J (on Windows) or Ctrl+Option+J (on Mac). For other browsers check here: https://goo.gl/C7SxXy
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    If you can see anything in the console just highlight it and copy it, or take a screenshot.

  2. Sometimes a screen recording is useful too, an easy way to make one if you're going to is to use this free tool: https://useloom.com

Thanks for your help!

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